Privacy Policy
Protecting your private information is our priority. This Privacy Policy applies to www.tempusinnovations.com and the websites and online services operated by Tempus Innovations (“Tempus”), including TempusDirect, LLC, www.tempusdirect.com, Tempus ION, LLC, and www.interortho.net. This policy describes how we collect, use, disclose, and protect personal information when you use our websites and services.
Collection of your Personal Information
We collect personal information you provide to us directly, information collected automatically when you use our websites, and information we receive from third parties, as described below. You may provide personal information when you register for an account, request or use products or services, complete a form, or contact us. We use this information for the purposes described in this policy, including communicating with you about the products or services you request.
Information We Collect
We may collect the following categories of personal information:
- Identifiers: Name, email address, mailing address, phone number, IP address.
- Commercial Information: Purchase history, service interactions.
- Internet or Other Electronic Activity: Browsing history, search history, interactions with our website.
- Geolocation Data: Approximate location derived from your IP address. We do not collect precise geolocation through our websites unless we provide notice and obtain any consent required by law.
- Professional or Employment Information: If relevant to B2B relationships.
- Other Information: Any other information you provide directly.
How We Collect Information
We collect information:
- Directly from you when you fill out forms, sign up, or contact us.
- Automatically through cookies and similar tracking technologies.
- From third parties such as analytics providers or business partners.
Use of Personal Information
We may use your information to:
- Provide and manage our services
- Communicate with you
- Improve our website and offerings
- Personalize your experience
- Comply with legal obligations
- Detect and prevent fraud
Sharing Information with Third Parties
Tempus does not sell, rent or lease its customer lists or Personal Information to third parties.
We may disclose personal information to service providers that perform services on our behalf, such as website hosting, analytics, communications, customer support, and delivery services. Our service providers are contractually required to protect personal information and use it only to perform services for us.
We may also disclose personal information to our affiliates, including TempusDirect and Tempus ION; to government authorities or other parties when required by law or reasonably necessary to protect rights, property, safety, or prevent fraud; and in connection with a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar business transaction.
We do not sell personal information. We do not use personal information for targeted advertising or for automated decision-making that produces legal or similarly significant effects. If our practices change, we will update this policy and provide applicable opt-out rights. Where required by law, we honor recognized universal opt-out preference signals, such as Global Privacy Control.
State-Specific Privacy Rights
Depending on where you live, you may have rights under applicable state privacy laws, subject to exceptions and limitations provided by law. If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Florida, Delaware, Iowa, Indiana, or Tennessee, these rights may include the right to:
- Access the personal information we collect and use about you.
- Correct inaccuracies in your personal data.
- Delete personal data collected from or about you.
- Obtain a copy of your personal data in a portable format (data portability).
You may also have the right to opt out of certain data uses where applicable and to appeal a decision regarding your privacy request. We will not discriminate against you for exercising an applicable privacy right.
To exercise a privacy right or appeal a decision (as required in Colorado, Virginia, and others), contact us using the information below. We may ask for information reasonably necessary to verify your identity and request. An authorized agent may submit a request on your behalf where permitted by law, subject to verification of the agent’s authority and your identity. We will respond within the time required by applicable law and will explain any extension or denial.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by Tempus. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Tempus website.
Use of Cookies
The Tempus websites may use cookies and similar technologies that are strictly necessary for site functionality and security, as well as analytics technologies that help us understand website use and improve our services. If we use advertising cookies, we will provide any notice and choices required by law.
You can manage cookies through your browser settings and, where available, our cookie preference controls. Disabling certain cookies may affect website functionality. Because there is not a consistent industry standard for browser-based “Do Not Track” signals, our websites may not respond to those signals; however, where required by law, we honor recognized universal opt-out preference signals such as Global Privacy Control.
Links
This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security of your Personal Information
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit using TLS 1.2 or higher, encryption at rest, access controls, and security monitoring.
No method of transmission or storage is completely secure. Although we maintain safeguards designed to protect personal information, we cannot guarantee absolute security.
Children Under Thirteen
The Tempus websites are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website. If we learn that we have collected such information, we will take reasonable steps to delete it.
E-mail Communications
From time to time, Tempus may contact you by email to provide service announcements, alerts, confirmations, surveys, or promotional communications. We may use tracking technologies, such as pixels, to understand whether an email was opened or a link was clicked.
You may opt out of marketing or promotional emails by clicking the unsubscribe link provided in the message. You will continue to receive non-marketing communications when necessary to provide requested services or administer your account.
SMS Communications
If you opt in to receive text messages from Tempus, you may opt out at any time by replying STOP. Message and data rates may apply. Mobile numbers and SMS consent are not shared with third parties for their marketing purposes.
External Data Storage Sites
We may store or process personal information in the United States using approved regions and service providers with whom we have contracted. We require those providers to maintain safeguards appropriate to the information they process.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy and revise the “Updated” date below. If we make material changes to how we use personal information we have already collected, we will provide notice and, where required by law, obtain your consent.
Contact Information
Tempus welcomes questions or comments regarding this Privacy Policy. To submit a privacy request or report a concern, please contact Tempus using the information below:
Tempus Innovations
PO Box 27396
Tempe, Arizona 85285
Email Address:
support@tempusdirect.com
Effective as of January 01, 2019
Updated as of October 8, 2026